InvestmentHealthTech

Gresham House Ventures has backed digital triage services providereConsultHealth with £5 million investment.

The funding, alongside further investment from existing shareholders, will help maintain the London firm’s position as theNHS’s leading online consultation provider to primary careGP surgeries.

It will also support the expansion ofeConsultHealth into the secondary care market with thecontinuedrollout of its Urgent and Emergency Care triage solution,eTriage, and outpatient referral software,eSpecialist.

Digital triage allows patients to be dealt with more effectively and efficiently, moving from a world where 90% of patients have no option other than a facetoface appointment to one wherethe majority ofcases are appropriate for remote closing.

This allowshealthcare practitioners to prioritise facetoface consultations with those patients in greatest and most urgent needparticularlyurgentin light ofthe additional pressures put on the NHS bytheCOVID-19 pandemic.

Gresham House Ventures’ investment is led byinvestmentdirector Henry Alty, who focuses on process automation technology, alongside Maya Ward and James Hendry.

“At such a crucial moment for healthcare provision, funding the right businesses in this space is more important than ever. Founded by four innovative GP partners in South London, theeConsultplatform has already proven the power of its technology, as the most widely used digital consultation solution and the first choice for NHS GP surgeries,” Alty said.

“By expanding its services to cover secondary as well as primary care,eConsultHealth has the potential to go even further and completely revolutionise healthcare provision in the UK, improving outcomes while at the same time driving effectiveness.

We are very excited to work alongside an extremely knowledgeable management team and further improve their current platform.”

Dr Murray Ellender, CEO ofeConsultHealth, commented: “We are extremely pleased to be working with Gresham House Ventures as an investor.

This funding will help us keep pace with the product development we need to support cutting edge health technology across both primary and secondary care.

NHS patients deserve an excellent digital experience when interacting with the health service and we now look forward to delivering the transformation needed at pace.”