A council has been fined 拢70,000 by the Information Commissioner鈥檚 Office聽for leaving vulnerable people鈥檚 personal information exposed online for five years.
The Data Protection Act requires organisations to take appropriate measures to keep personal data secure, especially when dealing with sensitive information.
But Nottinghamshire County Council posted the gender, addresses, postcodes and care requirements of elderly and disabled people in an online directory which didn鈥檛 have basic security or access restrictions such as a username or password.
The matter was only discovered when a member of the public using a search engine was inadvertently able to access and view the data with no need to log in, and was concerned that it could be used by criminals to target vulnerable people or their homes 鈥� especially as it even revealed whether or not they were still in hospital.
ICO Head of Enforcement Steve Eckersley said: 鈥淭his was a serious and prolonged breach of the law. For no good reason, the council overlooked the need to put robust measures in place to protect people鈥檚 personal information, despite having the financial and staffing resources available.
鈥淕iven the sensitive nature of the personal data and the vulnerability of the people involved, this was totally unacceptable and inexcusable.
鈥淥rganisations need to understand that they have to treat the security of data as seriously as they take the security of their premises or their finances.鈥�
The council had launched its 鈥楬ome Care Allocation System鈥�, an online portal allowing social care providers to confirm that they had capacity to support a particular service user, in July 2011. When the breach was reported in June 2016, the HCAS system contained a directory of 81 service users.
It is understood the data of 3,000 people had been posted in the five years the system was online.
The data exposed included people鈥檚 gender, addresses and post codes, personal care needs and requirements such as the number of home visits per day, and whether they had been or were still in hospital.
Although the service user’s names were not included, a determined person would be able to identify them. The council offered no mitigation to the ICO.