Two brothers who launched an eCommerce order fulfilment business during the COVID-19 pandemic听have gone from an empty warehouse in Liverpool to a full capacity听fulfilment听centre听鈥撎齛nd听plan to open a second site soon.听
Bernie and Wayne Dullaghan quit their jobs and made the decision to invest every penny they had into fulfilling a long-time dream of running a business together.听
A serious motorbike accident听three听years ago left Bernie fighting for life in hospital and the money he received meant he had the capital to invest.听听
MCF, the resulting business, offers outsourced order fulfilment and logistics solutions for fast-growing brands from听startup听to scaleup.听
Despite facing years of recovery, Bernie always maintained a positive outlook and saw it as an opportunity to change the direction of his career.听
鈥淏efore my accident, I was the General Manager of听Bingo Halls for 15 years. Wayne brought the logistics expertise having worked in the industry for over a decade with some of the fast-growing brands in e-commerce and retail,鈥� said Bernie.听听
鈥淗e had witnessed the huge growth in eCommerce during the pandemic and convinced me that this was the perfect time to chase our dream.听
鈥淚ronically, the hospital where I was fighting for life is just a stone鈥檚 throw away from our first warehouse.鈥�听
The duo officially opened their doors in November and even though they have had to conduct听all of听their business online,听with no site visits allowed,听have managed to fill their听fulfilment听centre in just听six听months.听
鈥淚t鈥檚 been an incredible first听six听months,鈥� said Wayne.听鈥淚 knew the demand was there, but we are already way ahead of our forecast.听听
鈥淢ost of our business has come via word of mouth, we didn鈥檛 even have a website when we first launched the business.听听
鈥淚 think what is really impressing our customers is our proactive approach to eCommerce order fulfilment, we work extremely hard to become a valuable extension of their business and identify opportunities for them to improve their customer听experience.鈥�听