FinTech

MyDigitalhas launcheda communication system and API portal which will help employers pay, tax and onboard the new generation offlexibleworkers.

It says theconversational-style chat assistance sets a new benchmark for the user experience in this growingsector of the UK workforce.

Flexibleemployment is accelerating across the UK in diverse roles including construction, IT, healthcare, retail and logistics. My Digital’ssoftwareisdesigned specifically to provide transparency and speed up core processes needed to manage a workforceincreasingly made up offlexibleemployees.

Theplatform reduces the time and staff required to manage the complexities of the new world of flexible employment by providingorganisationswithreal-time information on workers’ time, money and tax status.

It isexpanding its partnering ecosystem by opening an API portal which supports seamless data exchange between recruitment agencies and payment intermediaries,allowingitsplatform to integrate with CRM systems.

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“Overthe years it has come to our attention that customers prefer to keep their investments in one unified space, allowing for extra visibility and transparency,” said CEOJohnWhelan.

“This is becoming increasingly important with companies now being urged by the HMRC to have a betterunderstanding of their supply chain due to an increase in mini-umbrella company fraud.

“The API portal allows this transparency to happen, with two different functions. One function allows our customers to nowhave the ability tointegrate their CRM systems, and the second is a fluid integration between umbrella and agency systems.

“My Digital’s API portal and comprehensive conversational support system are integral for not only keeping account of the Quantum employed workforce but empowering them to support the businesses of tomorrow.”