A听cloud-based voice platform听has raised 拢86 million and plans to launch a base in London this year.听
Aircall, headquartered in Paris,听helps听companies across the globe manage millions of customer support and sales calls every day.听
The听Series D funding round,听led by听Goldman Sachs Asset Management, values the company at more than听$1 billion, giving it unicorn status.听听
The round was joined by DTCP, eFounders, Draper Esprit, Adams Street Partners, NextWorld Capital, Gaia Capital Partners and Swisscom Ventures.听
Aircall, which was founded in 2014 and听has now raised more than $226m, is moving towards an IPO.听
Its cloud-based solution听integrates听into leading business software听such as听Salesforce, HubSpot, Zendesk, Slack, Intercom and many others.听听
This allows businesses to streamline workflows, providing more efficiency for their teams with better visibility, data and insights into their customers鈥� needs and their teams鈥� performances.听听
鈥淪ince the beginning of听Aircall, we鈥檝e helped thousands of companies to enrich their customer experience through voice channels, with more empathy than ever in the past year,鈥� said听co-founder and CEO听Olivier Pailhes.听
鈥淲e also witnessed an increasing demand for visibility and data about teams and performances.听
鈥淣ow that hybrid, on-site or remote teams are likely here to stay, we鈥檒l continue to work to achieve our听vision, and听empower every professional to have richer conversations.听听
鈥淲ith that in mind, the investment by Goldman Sachs, and the renewed trust of our current investors听validates听this vision.鈥�听
Despite the challenges of COVID-19,听Aircall听achieved record-breaking growth across its business. The company saw more than 65 percent total customer growth year over year, and now has more than 8,500 customers worldwide.听听
More than a third of its听revenue is听generated in the United States, while it听has offices in New York, Paris, Sydney and Madrid.听
Aircall听recently passed the 450-employee mark and plans to recruit more than 260 new employees by the end of the year.听听听
Christian Resch, Managing Director at Goldman Sachs, said:听“The past 12 months have been a catalyst for听Aircall鈥檚听cloud-based SaaS communication solution.听听
鈥淚n a hybrid work environment, users are looking to听Aircall听to provide an easy-to-use experience that is highly integrated into their workflows, thereby making the most out of every customer interaction.听听
鈥淲e are very excited to partner with听Aircall, as the company looks to accelerate its growth and expand globally.鈥�听