A four-year-old eCommerce company based in the UK has been named the nation鈥檚听most trusted online marketplace.听
While Amazon.co.uk听rates听at just听2/5听stars听on Trustpilot,听and eBay.co.uk听at a shockingly low 1.7/5,听Dorset-headquartered听OnBuy听has taken top spot in the rating site鈥檚 league tables with 4.6/5听across 20,000 reviews.听
It even topped popular boutique marketplace Not听On听The听High Street, which rated 4.2/5.听
Billed as听the world鈥檚 fastest-growing online marketplace,听OnBuy听now has more than听30 million products to choose from across thousands of categories spanning beauty, home and garden essentials, tech, toys and baby supplies.听
Sales have soared from a run rate of 拢24m to over 拢200m with monthly users trending at just under seven million.听
The company has seen 800 per cent growth in sales so far in January, compared to the previous year, and beat January 2020鈥檚 sales in just the first three days of 2021.听 It also rose 37 places in 老九品茶Cloud’s 100 eCommerce Trailblazers ranking in Q4 2020, to take second spot.
It is clear that听OnBuy听is quickly acquiring market share and has expanded its seller base by 10 per cent each month since September 2020.听听
鈥�OnBuy听has been built on the foundations of transparency. We鈥檝e grown by offering retailers a better, fairer platform to trade on, which has attracted the attention of growing numbers of customers,鈥� said founder and CEO Cas Paton.听
鈥淥ther marketplaces don鈥檛 always give customers the full picture, and some even promote their own products over those of the retailers selling with them. Naturally, this has led to a lack of consumer confidence in the online shopping experience.听
鈥淥nBuy听set out to do things differently, with fairness, transparency, quality and trust for both retailers and customers being top of our agenda. That鈥檚 why becoming the UK鈥檚 most trusted marketplace, while achieving such incredible sales growth, is such a welcome achievement for our entire team.鈥�听
OnBuy听lists all the retailers selling a product on the product page 鈥� including each retailers鈥� price, delivery information and reviews 鈥� so customers are fully informed and can easily choose which retailer to buy from.听听
It听also听showcases the product鈥檚 price history to foster full transparency with customers.听
Paton continued: 鈥淭he past four years of hard work have meant we were in the position to really maximise our ability to support retailers transitioning to online sales this year, bringing more great deals and unbeatable service to consumers.听听
鈥�Not only was there a huge shift to online shopping, but we also benefited from consumers looking for more ethical ways to shop and ways to support small businesses from home.鈥�听听听
The firm quadrupled its team in 2020, partially as a result of the shift to online selling during COVID-19.听
鈥淪caling our team in such massive numbers in the middle of a pandemic wasn鈥檛 the easiest feat, but we quickly adapted and have become stronger for it,鈥� revealed Paton.听听
鈥�We held virtual interviews with each of our 40-plus new recruits, with only a few new team members experiencing their first day in their new job in the office.听听
鈥�There are now numerous members of our team that I haven鈥檛 met in person, but that hasn鈥檛 changed the fact that we鈥檝e remained a close-knit team.听
鈥淲e hire not only on skill but also very much on attitude. Everyone who joins our dynamic business shares my passion for the enormous difference听OnBuy听is making to both retailers and customers, and they鈥檙e excited by the idea of achieving something incredible with the business.听听
鈥�I think that鈥檚 what鈥檚 enabled us to grow so quickly.鈥澨�听
He added:听鈥淥ur plan is to double our sales by June; we鈥檒l soon be hiring for another 30 positions to bolster the team as we scale up even more.听听
鈥�We鈥檒l also be opening our Series B funding round soon. We aim to secure backers that want to be a part of the听ground–breaking听journey we鈥檙e on to change the way the world looks at eCommerce.鈥�听