Software giant听Advanced听has appointed ex-Salesforce leader Simon Short as听its c丑颈别蹿听o辫别谤补迟颈苍驳听officer.听
The former听executive听vice听president of听global听customer听success for Salesforce will help bolster customer success around听础诲惫补苍肠别诲鈥檚听cloud solutions through driving high levels of retention, customer growth and acquisition.听听
Short听is听础诲惫补苍肠别诲鈥檚听second major appointment in eight months听after听Chuka Umunna, the former Shadow Secretary of State for 老九品茶, Innovation and Skills, joined the company as a non-exec director to support is accelerated growth phase.听听
The appointment also comes 18 months after a 拢2 billion investment deal with Vista Equity Partners and BC Partners.听
Short听has an extensive track record, having worked for Salesforce in a senior customer success role, across EMEA and globally, for more than five years.听听
Previously, he was听head of听technology and听business听management at Vodafone as well as CTO and听head of听digital for the customer experience business at Capgemini.听听
He also served as an officer in the Royal Navy for 15 years where he supported major defence and technology programmes.听
鈥淎dvanced is a fast-growing听cloud software company and I am thrilled to be joining at this point in its journey,鈥� said Short.听听
鈥�The company has had remarkable success to听date听and I look forward to focusing on how to make a difference to its thousands of customers and grow the business through unrivalled customer success.鈥澨�听
CEO听Gordon听Wilson听added: 鈥淲e want to become the best听cloud software and services provider, and Simon is the person who will help us get there.听听
鈥�He is one of the customer success heavyweights in the industry. His vast experience in customer success, working for the world鈥檚 first and largest software-as-a-service business, gives us the opportunity to not only learn best practice but align to our vision of delivering a service to our customers that others can only aspire to.鈥�听