Transport

NeuronMobility has launched 250 e-scooters in a 12-month city trial in Newcastlefrom today.

The launch, held back a day by inclement weather, will see thedistinctive orange e-scooters deployed across the city,withthe numberset toramp up significantly as the trial continues.

Thegovernment-approved trial was launched as quickly as possible as theDepartment for Transportwanted to see the e-scootersoffered to those needing to make essentialjourneys during COVID-19restrictions.

Neuron isproviding free passes to NHS and Emergency Services staff during the national lockdown,redeemable through the rates and passes section of the Neuron app. During the first threemonths the company will also offer free rides for commuters between 5am to 9am daily.

Asthe COVID-19 situation improves,there will also be more offers including those for universitystudents and people on low incomes.

The e-scooters are GPS-enabledand Neuron and Newcastle City Council will usegeofencingtechnology to control where they are ridden and parked, and how fast they can travel incertain areas by creating slow-zones, no-ride zones and no-parking zones.

Each e-scooterwill be fitted with a unique license plate for easy identification and to promote responsibleuse.

Neuron isalsodeploying a dedicated safety team as part of the trial. They are armed withhospital-grade disinfectant to keep e-scooters and helmets completely clean and germ-free.

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Zachary Wang, CEO of Neuron Mobility, said: “We are delighted to partner with NewcastleCity Council, e-scooters are a great socially-distanced transport option for those that reallymust travel.

“Safety is our top priority:it dictates our e-scooter designand alsothe waywe operate them. Our e-scooters are packed with cutting-edge safety features and oursafety course and riding guidelines have been co-developed with the Royal Society for thePrevention of Accidents.”

Cllr Arlene Ainsley, cabinet member for transport and air quality at Newcastle CityCouncil, said: “We’re very excited to be launching our e-scooter trial with Neuron today.The e-scooters offer a safe, convenient and low-carbon transport option for people andwevery much hope they will play an important role in helping to transform the way we travelaround our city.

“While we remain in national lockdown, the scooters will primarily be for key workers andwe encourage people to only use them for essential journeys at this time.

Neuron’s N3 e-scootersarealready proven across Australia and New Zealand,andmore recently in Slough.

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Theyfeatureanapp-controlled Helmet Lock which secures a safetyhelmet to the e-scooter, electronically releasing it to use at the start of the booking.

As well as the Helmet Lock, Newcastle riders will benefit from voice guidance to educate andwarn them of how to travel safely; aFollow My Ridefeature which allows riders to sharetheir trip with friends and family in real time for added safety and peace of mind; and a999emergencybutton which can tell if someone has had a fall, then help them call theemergency services.

The company will use a topple detection feature that alerts Neuron’s operations team if ane-scooter has been left on its side so it can quickly be repositioned safely. There will also bea range of ‘smart parking’ initiatives to control and promote safe parking, many of which area first for the UK.

Ridersoverthe age of18whohold a full or provisional driving licenceare able tobook anduse the e-scooters through Neuron’s app.Single trips will cost £1 tounlock the e-scooter and 18 pence per minute after that.

More frequent users have the option to purchase Neuron Passes, a subscription service,available in three-day (£15), weekly (£22), or monthly (£36) options. The packages will allowusers to ride as many times as they want for up to 90 minutes per day for a fixed affordableprice.