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Technology

Posted on September 14, 2016 by staff

UKFast set for another outstanding year of growth

Technology

Manchester-based technology brand UKFast is on track to defy Brexit uncertainty with another outstanding year.

The firm added more than 500 new customers, including three record-breaking deals, in the first half of 2016.

It declared 拢34.3 million turnover in 2015 and says it聽is on target to achieve 拢40m in 2016 through a combination of securing new business and maintaining high customer retention.

UKFast CEO Lawrence Jones MBE puts the continued success of the firm he started in a back bedroom in 1999 down to delivery of high-level customer service.

He said: 鈥淲e鈥檙e in a fantastic position, being big enough to deliver solutions for large enterprises, but small enough to guarantee exemplary British customer service.

鈥溊暇牌凡鑕s running eCommerce and mission-critical infrastructure need to pick up the phone and know they鈥檝e got a great organisation behind them and people who are accountable.

鈥淢ore than 60 per cent of our growth last year came from our existing customers growing their businesses and developing their solutions with us, which is something we鈥檙e incredibly proud of.

鈥淲e hear time and again that our services are key to our client鈥檚 growth so we鈥檒l keep working hard to deliver for them.

鈥淚t鈥檚 clear that the model is working because we鈥檝e welcomed some incredible brands to UKFast this year.

鈥淟ast year we were delighted to secure a contract with our biggest ever client and this year we鈥檝e beaten that figure three times over and are working on even bigger deals again.

鈥淎longside all of this, the public sector arm of our business is beginning to really develop and we expect it to deliver huge results in coming years.鈥

The growth spurt sees the hosting firm on track for EBITDA of 拢19 million in 2016, following increased investment in personnel and hardware.

UKFast has now grown its team to over 300 and continues to recruit for roles in tech support, marketing, account management and sales.

Jones said: 鈥淲e鈥檝e invested heavily in our colocation environment in Manchester and it鈥檚 proving to be a very popular choice for businesses who want geographic diversity in their solution and in their backups.

鈥淲e鈥檙e doing things that other colocation providers just don鈥檛 do, like building hotel rooms within our data centre complex for engineers working overnight.

鈥淭he focus for the second half of the year is on creating an unbeatable service and an unrivalled offering.

鈥淥f course it鈥檚 important that we create profit because we鈥檙e going to build new data centres and invest heavily in R&D, plus we鈥檙e continuously expanding the team.鈥

Jones is delivering growth across his whole business portfolio, as his cyber security firm Secarma announced the acquisition of application security specialists Pentest Ltd in July.

The move adds a 50-strong team of ethical hackers and a list of blue chip clients to Jones鈥 firm.

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