With TV itâs obvious when youâre getting the hard sell on a brand of washing up liquid, but itâs not always as clear on social media.
Social media influencers â users with authority in an area who often have large followings â are becoming a vital part of brandsâ advertising strategies as they look to hit a younger, engaged audience.
However, this can make it hard to know when somethingâs an ad and when itâs genuine opinion.
Shabnum Mustapha is media and public affairs manager at the Advertising Standards Authority (ASA). She says that there are already clear rules in place for advertisers, which also translate onto social media.
âIf youâve gone into a commercial relationship with a brand and theyâre controlling what you say, thatâs an ad,â she says. âIf theyâre not controlling what youâre saying itâs not an ad. Even if theyâve sent you a freebie or paid you itâs editorial opinion and youâve nothing to worry about.â
Ads need to be easily identifiable to avoid followers having to âplay detectiveâ, says Mustapha. Itâs also in the best interest of the influencers whoâve worked hard to create a connection with followers. However the ASA doesnât get a significant number of complaints about influencers, says Mustapha. When they do get flagged the responsibility falls with the advertiser, although influencers need to be aware.
âThe brand or talent and PR agencies are the ones that should know better,â she says. âBut there is also a responsibility for the influencer, especially if theyâve been around a while.â
However Andrea Cheong, a luxury lifestyle blogger called The Haute Heel with nearly 23,000 followers on her @fleurandrea Instagram account, believes this is genuinely the reason some influencers get caught out.
âYoung girls start taking selfies on Instagram then get followers and realise they can make money,â she says. âThey donât go into it from a business mindset. Even for those doing it more professionally the guidelines can be quite blurry, whereas in the US the approach is always âjust put #ad on itâ.â
Cheong says what the product is and how the brand interacts with her are factors in choosing who she works with. âIf someone sends something and I post it itâs because I genuinely want to,â she says.
âIâve made it extremely clear as soon as you tell me how to photograph something or what to say thatâs an ad and you have to pay, but 80 per cent of brands are happy to let me do my thing.â
The fact that many influencers will only endorse brands they already like may be one reason followers donât mind influencers doing paid-for content. âThereâs data showing millennials and Gen Z donât care if somethingâs an ad because they already expect it,â Cheong adds.
Rohan Midha is MD of digital influencer marketing agency PMYB. He says there are tools coming from tech platforms that will identify when something is an ad, much like Instagramâs âpaid partnershipâ button.
He also believes being sparing with paid-for content is a benefit to influencers.
âWeâve identified a new type of super-influencer called a âchromo-influencerâ,â he says. âTheyâre in the top three per cent because they rate highly against 46 different factors, including whether they endorse brands all the time. Weâre after real influence â itâs not just about reach.â


